Michael,

I thank you for the generous battery exchange. I appreciate your kindness and want you to know I am grateful.

Thank you,

Dear Michael,

The moment I put my hands on the steering wheel and began driving, the car “felt better”, more “solid” – all of the ministrations of you and your fine team immediately were obvious! THANK YOU so much for all of the careful work and inspections; I am so grateful that I can bring my car to a business of integrity such as yours. Thank you for taking such good care of my car!